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Install Lightroom CC on a new Computer

New Here ,
Dec 26, 2022 Dec 26, 2022

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Dear all, I am trying to install Lightroom CC on to a new Laptop. After having downloaded the application from my Adobe profile, the Adobe Creative Cloud reload this circle forever. No progresses at all.

 

Anyone can help how to solve the problem ?

Simone27707285qkwz_0-1672063155608.png

 

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Creative Cloud , Installation

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correct answers 1 Correct answer

Community Expert , Dec 26, 2022 Dec 26, 2022

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

if that fails, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html#:~:text=Delete%20all%20the%20files%20within%20the%20OOBE%20folder%2C,in%20the%20OOBE%20folder%20is%20rebuilt%20while%20launching.

 

 

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Community Expert ,
Dec 26, 2022 Dec 26, 2022

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reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

if that fails, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html#:~:text=Delete%20all%2....

 

 

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New Here ,
Dec 26, 2022 Dec 26, 2022

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Thanks, solved through the link. 

Well done !

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Community Expert ,
Dec 26, 2022 Dec 26, 2022

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you're welcome.  (and thank you for the follow up!)

 

happy holidays.

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