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Install location not working??

New Here ,
Aug 15, 2013 Aug 15, 2013

In preferences you can change the default install location for apps if you have not a lot of space on your C drive like i do and you can change this to an alternate disklocation like D:\adobe\

Why is this function not working??

It keeps installing all the apps on the C drive!

I tried to reinstall the CC application, deiinstall all adobe apps. run the adobe cleanup tool, looked for a registry key that may help to figure out where the install location can be edited me but nothing helps!

It took serveral hours to find a solution without any progress.

Someone please??

Thanx in advance,

Louis

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Creative Cloud
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correct answers 1 Correct answer

Adobe Employee , Aug 15, 2013 Aug 15, 2013

If the software's are already installed then the location will not change after changing the location here.

You would need to install all the products after changing the location.

Thanks!

Ankit

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Adobe Employee ,
Aug 15, 2013 Aug 15, 2013

Hi 3rdbase,

Aren't you getting the option under Prefrences>> Apps and Change location in Creative cloud app?

Is it greyed out? Please post a screenshot if possible.

Thanks!

Ankit

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New Here ,
Aug 15, 2013 Aug 15, 2013

No, it isn't grayed out :

AdobeJPG.JPG

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Adobe Employee ,
Aug 15, 2013 Aug 15, 2013

If the software's are already installed then the location will not change after changing the location here.

You would need to install all the products after changing the location.

Thanks!

Ankit

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New Here ,
Oct 08, 2014 Oct 08, 2014
LATEST

Aren't you getting the option under Prefrences>> Apps and Change location in Creative cloud app?

Is it greyed out? Please post a screenshot if possible.

Thanks!

Ankit

I am having the issue where when I go into Preferences>> Apps >> Settings >> Change Location is greyed out and I can't type anything into the box. I've attached a screen shot.
Screen Shot 2014-10-08 at 6.06.47 PM.png

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