installation failed - Exit Code: 191 (UWPApp)

[Tarek Elsayed]

hi,

can't install adobe xd.

error log :

Exit Code: 191

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 4 error(s), 0 warnings(s)

FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:20.0.12.10

FATAL: Error occurred in install of package (Name: UWPAssets Version: 20.0.12.10). Error code: '191'

ERROR: Retryable error '119' occurred while download

ERROR: Retryable error '119' occurred while download

ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with xml
Adobe.CC.XD
C:\adobeTemp\ETR3A09.tmp\1\SparklerApp\SparklerApp.appx
20.0.12.10
x64
CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US
adbxd:


Microsoft.VCLibs.140.00
14.0.25426.0
x64
CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
C:\adobeTemp\ETR3A09.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.appx

Microsoft.VCLibs.Desktop.140.00
14.0.25426.0
x64
CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
C:\adobeTemp\ETR3A09.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.Desktop.appx

Microsoft.NET.Native.Framework.1.3
1.3.24201.0
x64
CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
C:\adobeTemp\ETR3A09.tmp\1\SparklerApp\Dependencies\x64\Microsoft.NET.Native.Framework.1.3.appx

Microsoft.NET.Native.Runtime.1.4
1.4.24201.0
x64
CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
C:\adobeTemp\ETR3A09.tmp\1\SparklerApp\Dependencies\x64\Microsoft.NET.Native.Runtime.1.4.appx


false

with error code 1

ERROR: Failed to install UWP Appx Package

-------------------------------------------------------------------------------------

[AxelMatt · Accepted solution]

Please take a look here: Error code 191 when installing XD on Windows

[Tarek Elsayed]

it worked!
thanks