installation failed - HELP -

[Chanty2705]

Hi,

every time i try to download an adobe program e.g Photoshop it comes up with installation failed. when i click more information it comes up with error code 6.

i clean installed windows 10 and it still happens.

!

i tried to find a solution for it. the most promising one was

Solution 1: (Windows only) Repair Microsoft Visual C++ Redistributable Packages

• Go to Control Panel > Programs > Programs and Features.
• Check for Microsoft Visual C++ Redistributable Packages installed.

  Note:You can search your Adobe main install log file to find the exact version of the Microsoft Visual C++ Redistributable Package that caused the error. Then, either repair or reinstall only that version.

• One by one, right-click each version, select Change, and click Repair in the next window.

  Note:If Change is not available for a version, you can uninstall and then reinstall the files. Visit theMicrosoft Download Center to download a new copy of the redistributable package installation files.

• Restart your computer.
• Reinstall your Adobe application.

  .

  when i went into programs and features i could not find Microsoft Visual C++ Redistributable Package

  any ideas on what to do?

  Regards Kirby 

[Ned Murphy]

Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

[Chanty2705 · Accepted solution]

i think it was a glitch because in my newly added apps on start pannel i could open them from there, dunno they work now

[Sheena Kaul]

Moving to Creative Cloud Download & Install​