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When i go to download Adobe Illustrator from the cloud, it says installation failed. How to fix
<forum error - ignore>
what is a cc desktop app (I'm on mac)
the forum is glitchy today, so responses to posts are not always being applied to the correct thread.
anyway @deborahd26314830, you should install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.
if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html