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Installation

New Here ,
Oct 08, 2021 Oct 08, 2021

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Bonjour,

je ne peux installer photoshop elements et premiere elements, j'ai ce message d'erreur joint.

mon navigateur est edge et windows 10 est à jour.

merci de l'aide.

Hello,

I can not install Photoshop Elements and Premiere Elements, I have this joint error message.

My browser is Edge and Windows 10 is up to date.

Thank you for help.

 

 

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Community Expert ,
Oct 08, 2021 Oct 08, 2021

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  if you don't enter text for the error message you're dependent on french readers finding your post.  that limits the number of people that can offer help.

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Community Expert ,
Oct 08, 2021 Oct 08, 2021

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Just for the record:

The message said that either the OS or the browser is obsolete. Which can't be the case with Windows 10 and Edge, but may be OP used Internet Explorer the first time.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 08, 2021 Oct 08, 2021

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J'ai pas de message d'erreur.

juste cette fenêtre dont j'ai mis le fichier en attachement.

maintenant le problème est résolu après le retéléchargement des installateurs

merci beucoup.

I don't get any error messages.

just this window whose file I have attached.

now the problem is solved after re-downloading the installers

thank you very much

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Community Expert ,
Oct 08, 2021 Oct 08, 2021

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glad you got it solved.

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