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installation

Guest
Mar 01, 2013 Mar 01, 2013

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after i install any version of photoshop and run it...it runs fine but when i shutdown my computer and restart ...the icon becomes inactive and shows nothing

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LEGEND ,
Mar 01, 2013 Mar 01, 2013

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What is your operating system & version?

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Guest
Mar 01, 2013 Mar 01, 2013

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windows 7 ultimate....i think my computer supports enough for....pls help me

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LEGEND ,
Mar 02, 2013 Mar 02, 2013

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gowthamsomu wrote:

the icon becomes inactive and shows nothing

What exactly does that mean?  What icon - on the desktop, or in the Start menu?  What do you get when you right-click|Properties?

It would be helpful if you posted some screenshots to illustratre your problem.

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Guest
Mar 03, 2013 Mar 03, 2013

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Mr.Willener,

thank you for the reply,

both the icons in start menu and desktop goes inactive...as you can see in the below sreenshots
Untitled.jpg

Untitled2.jpg

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Guest
Mar 03, 2013 Mar 03, 2013

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Untitled3.jpg

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LEGEND ,
Mar 03, 2013 Mar 03, 2013

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Very unusual, and the properties of your shortcut also looks very different than mine on Windows 7:

pssc.png

But Photoshop is still there in its original install location?  Can you launch Photoshop from there?

Can you try to manually create new shortcuts in the Start menu?

I really do not know what causes this; could your user profile be corrupted?

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Guest
Mar 03, 2013 Mar 03, 2013

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Yea its in there...i cudnt launch photoshop from there...and when i try to do so following shows up..

Untitled4.jpg

how fo i know my user profile is corrupted? help me find out

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