Installer stuck at 88% when downloading After Effects

New Here ,
Aug 21, 2021 Aug 21, 2021

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I'm installing After Effects, but when it gets to 88%, it's stuck.

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correct answers 1 Correct answer

Adobe Community Professional ,
Aug 21, 2021 Aug 21, 2021

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See here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?pa...
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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New Here ,
Aug 21, 2021 Aug 21, 2021

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You're a genius! Everything worked out just fine.

Thanks!

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Adobe Community Professional ,
Aug 22, 2021 Aug 22, 2021

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You're welcome. icon_biggrin.gif

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