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installing adobe acrobat XI pro

Community Beginner ,
Jul 15, 2014 Jul 15, 2014

I've been trying to install the 30 day trial program for hours and each time the download assistant feet to "less than a minute" it starts over.  What am I doing wrong??

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correct answers 1 Correct answer

LEGEND , Jul 15, 2014 Jul 15, 2014

Or use the direct download link at http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html

Make sure you follow the Very Important Instructions on that page.

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Community Expert ,
Jul 15, 2014 Jul 15, 2014

use a different browser.

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Community Beginner ,
Jul 15, 2014 Jul 15, 2014

I'm working on a MAC... and not well versed with their browsers as of yet, but right now the only browser I have is Safari.  I'll research others. 

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Community Expert ,
Jul 15, 2014 Jul 15, 2014
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Community Beginner ,
Jul 15, 2014 Jul 15, 2014

Thank you.  I'm installing now. 

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Community Expert ,
Jul 15, 2014 Jul 15, 2014

I use Chrome, Firefox and Safari daily on a MacBook Air. They're all available via my OS X Dock.

They're all very similar but each has its own strengths and weaknesses.

When facing issues downloading software from the web, one of the first things to try is doing the same thing with different browsers. One might just work flawlessly. If they all fail, it's probably not a browser-related problem.

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Community Beginner ,
Jul 15, 2014 Jul 15, 2014

Hi again.  I've downloaded firefox and still the same.  The download assistant will download until 'less than a minute' then it will begin again. So frustrating.  I've also downloaded Opera browser, just to see.. nothing. 

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Community Expert ,
Jul 15, 2014 Jul 15, 2014

download directly,

Downloads available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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LEGEND ,
Jul 15, 2014 Jul 15, 2014

Or use the direct download link at http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html

Make sure you follow the Very Important Instructions on that page.

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Community Beginner ,
Jul 16, 2014 Jul 16, 2014
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Thank you!  I think that has done it. 

Most Sincerely,

Kimberly

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