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installing adobe

New Here ,
Aug 13, 2022 Aug 13, 2022

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I wanted to view my visa statement on line in the internet banking of my bank. I was told I needed to renew my adobe which I did and I still cannot see my statements. Very frustrating.

 

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Community Expert ,
Aug 13, 2022 Aug 13, 2022

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This is a public forum, not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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LEGEND ,
Aug 13, 2022 Aug 13, 2022

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I wonder if you are seeing a message instead, something like "to view this file you will need Acrobat Reader", that sort of thing? If so, please show a screen shot of the whole window, including the window title,menus and so forth, but no personal info. Thanks, if it's what I think, we can help. 

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