Installing apps to external drive fails "unable to be installed at this location." Why?

[maxrocketmusic]

Hi,

I've been trying to set the preference in Creative Cloud to install apps to another location on an external drive, on which I have numerous other programs. But it refuses to install Adobe apps there, giving me the following error (see image).

I have seen other folks say that they've been able to do this but for some reason, my system just won't do it.

I'm running a Mac Mini with Sonoma, and have numerous other apps on my hard drive that work fine. It's not encrypted. It runs the standard Mac format, has more than 40GB free, 

I even tried creating an "Apps" folder on the drive to see if it would install there, but same error.

Any ideas, friends? Thanks!

[kglad]

did you create a directory on that drive?

[maxrocketmusic]

I tried but that didn't make any difference

[kglad]

copy and paste here a screenshot of the cc desktop app drive/directory you're trying to use

[Kanikas]

Hi Maxrocektmusic,

As I understand, you're unable to install Creative cloud apps on a different location. Please refer to this article that discusses the same issue: https://adobe.ly/3AZvfa2;

I hope this helps https://adobe.ly/3AZvfqy let us know the outcome.

Thanks
^KS

[Ben M]

Can you try disabling auto-update? I don't think auto-update can be enabled if the apps are on an external drive as the drive may not always be connected resulting in an error.

[maxrocketmusic]

Doesn't seem to make any difference 😞