Copy link to clipboard
Copied
I downloaded a trial copy of the CS5 Standard Edition. The trial has expired. Our school purchased a copy of CS5 Standard Student Teacher edition. After installing in and launching a program, I get the message they my trial has expired. I try to enter my license code, but nothing types in the boxes. How do I completely uninstall the software and reinstall so I can enter the license key?
Copy link to clipboard
Copied
Use this document to uninstall the CS5 trial version (http://kb2.adobe.com/cps/869/cpsid_86915.html). Install your Student Teacher edition, enter the license key, and retry. Let me know if this helped.
Copy link to clipboard
Copied
I performed the below steps. Reinstalled. Am still unable to enter
license key. No matter what character I type, nothing i entered (Mac
version)
Copy link to clipboard
Copied
Davidmad your serial number should be numbers only. Perhaps you are reviewing a coupon code or product code depending upon your region? I would recommend looking at the Student and Teacher edition portion of Find a Serial Number.
Copy link to clipboard
Copied
When I said "character", meant numbers or letters.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now