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Installing CS5 Standard Student Teacher Edition

New Here ,
Jan 12, 2012 Jan 12, 2012

I downloaded a trial copy of the CS5 Standard Edition.  The trial has expired.  Our school purchased a copy of CS5 Standard Student Teacher edition. After installing in and launching a program, I get the message they my trial has expired.  I try to enter my license code, but nothing types in the boxes.  How do I completely uninstall the software and reinstall so I can enter the license key?

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Adobe Employee ,
Jan 12, 2012 Jan 12, 2012

Use this document to uninstall the CS5 trial version (http://kb2.adobe.com/cps/869/cpsid_86915.html). Install your Student Teacher edition, enter the license key, and retry. Let me know if this helped.

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New Here ,
Jan 13, 2012 Jan 13, 2012

I performed the below steps. Reinstalled. Am still unable to enter

license key. No matter what character I type, nothing i entered (Mac

version)

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Adobe Employee ,
Jan 14, 2012 Jan 14, 2012

Davidmad your serial number should be numbers only.  Perhaps you are reviewing a coupon code or product code depending upon your region?  I would recommend looking at the Student and Teacher edition portion of Find a Serial Number.

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New Here ,
Jan 14, 2012 Jan 14, 2012
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When I said "character", meant numbers or letters.

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