I purchased Adobe CS6 a few years ago and I have the license agreement and Mac serial number but I've lost the CDs. I've downloaded the software and tried to install but it keeps telling me ' Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem. Adobe Support Advisor keeps taking me to the support page and nothing on there is helping. Any ideas?
Laurae77853040, what version of macOS are you installing Creative Suite 6 on? If it is macOS 10.12 or later then please see Installing Creative Suite on a new Mac or macOS 10.12 (Sierra) or later which discusses the workaround necessary to install Creative Suite 6 on modern versions of macOS.
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