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Installing CS6 Design Standard

New Here ,
Jul 24, 2018 Jul 24, 2018

I purchased Adobe CS6 a few years ago and I have the license agreement and Mac serial number but I've lost the CDs. I've downloaded the software and tried to install but it keeps telling me ' Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem. Adobe Support Advisor keeps taking me to the support page and nothing on there is helping. Any ideas?

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correct answers 1 Correct answer

Adobe Employee , Jul 24, 2018 Jul 24, 2018

Laurae77853040, what version of macOS are you installing Creative Suite 6 on?  If it is macOS 10.12 or later then please see Installing Creative Suite on a new Mac or macOS 10.12 (Sierra) or later which discusses the workaround necessary to install Creative Suite 6 on modern versions of macOS.

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Adobe Employee ,
Jul 24, 2018 Jul 24, 2018

Laurae77853040, what version of macOS are you installing Creative Suite 6 on?  If it is macOS 10.12 or later then please see Installing Creative Suite on a new Mac or macOS 10.12 (Sierra) or later which discusses the workaround necessary to install Creative Suite 6 on modern versions of macOS.

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New Here ,
Jul 26, 2018 Jul 26, 2018

Thank you so much! It worked.

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Adobe Employee ,
Jul 30, 2018 Jul 30, 2018
LATEST

Excellent.  Thanks for the update, Laurae77853040!

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