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installing CS6 (error message in German)

New Here ,
Sep 25, 2019 Sep 25, 2019

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Hi i have the issue that my photoshop CS6 wont install fo rsome reason. Can you please tell me what to do to get it up running.

the installer shows the folloging (picture atached) for a realy long time. ive tried installing it on my old computer wherer it work seamlesly. (and yes i also uninstalled it there so the licence shouldnt be blocked by that

sorry for the installer being in german

 

Thanks for your helpimage.png

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Community Expert ,
Sep 25, 2019 Sep 25, 2019

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Mac or Windows, and exactly which version of the operating system?

 

If Mac, Apple did not maintain backward compatibility, so try this
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

 

If Win10, Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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New Here ,
Sep 25, 2019 Sep 25, 2019

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thanks for your answer,
im running win10, 

the issue is that i dont run the .exe but the .bat file that was on the installation DVD. the .exe file never worked for me somehow. but the .bat always worked perfektly. 
and there is no option shown to run the .bat in compaility mode

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New Here ,
Sep 26, 2019 Sep 26, 2019

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ive also tried to run it on a new account, but it didnt work either.

 

edit: ive been able to screenshot the weird error messageerror.PNG

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Adobe Employee ,
Sep 26, 2019 Sep 26, 2019

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Totalerblödsinn, where did you obtain the installation files for Creative Suite 6? The screenshots you are posting do not look like the expected User Interface for an Adobe installation.

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New Here ,
Sep 26, 2019 Sep 26, 2019

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LATEST
its a licence i got from uni. When i try to run the .exe i get the message that the installer can not be run in GUI mode and that i shall deploy the silentmode (what ever that is) i dont run it from the CD directly but from an ISO drive which shouldn't make a difference anyway. as pointed out befor it worked perfectly on my old laptop without any problems doing it this way

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Community Expert ,
Sep 25, 2019 Sep 25, 2019

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Are you attempting to run legacy software on a non-supported operating system?  See links below

 

Install Creative Suite on Sierra+

https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

 

Catalina kills 32-bit apps including old installers and helper apps.

https://appletoolbox.com/psa-macos-catalina-will-kill-your-32-bit-apps-heres-what-you-should-know/

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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