Copy link to clipboard
Copied
I am installing Creative Suite 2 Prem, I have all the CD's + the box with serial number, I am entering the serial number that's fine, the next screen tells me "The serial number you have entered indicates that you are upgrading from a previous version of Adobe Photoshop. Adobe 5.0 or later was not found in its default location. Please select a method below to validate your ownership of Adobe Photoshop." My options are locate it on the hard drive which it does not, or enter the serial number which I do not know. What can I do?? Thank-you.
Copy link to clipboard
Copied
Creative Suite Prem 2 seems to be an upgrade you bought. You will need to enter the serial number for the qualifying version.
Thanks
Nikhil
Copy link to clipboard
Copied
I am reinstalling Creative Suite Prem 2 and I have the serial number. Its the serial number for the Photoshop 5.0 or later that i dont know. Without that i can not continue the Creative Suite Prem 2 installation.
Copy link to clipboard
Copied
Haustin1988 if you have your software registered then you should be able to find directions on how to locate your serial number at http://forums.adobe.com/message/3987968#3987968.
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more