Creative Cloud marked as a trojan when downloaded from official site

[practical_Jubilee0297]

I'm unsure if this is a false postive but virustotal said 2/72 that there was a trojan warning. I did 3 full scans of my pc with malwarebytes and windows defender and nothing happened is this a false postive? I first installed it from Microsoft store and was worried that was virus, when I installed creative cloud on my pc it opened the microsoft store one and also when I downloaded the file again and scanned it, it said trojan warning, same for each adobe app I installed. And when i was done downloading my monitor went zoom in snd everything was grey. Image is the reconstruction of it

[kglad]

yes, it a false positve if downloaded from adobe.com

[practical_Jubilee0297]

Why does it mark it as it? I downloaded creative cloud from microsoft store the first time... i then downloaded it from http://adobe.com/home?acomLocale=ca.

microsoft store one safe yes?

[kglad]

out of the scores of av apps, some always (afaik) find the cc app to be a virus.

check https://www.virustotal.com/gui/home/upload

[practical_Jubilee0297]

The site it says is safe and says adobe.com at the bottom of the link. What u mean by cc app btw

[kglad]

the cc desktop app

[practical_Jubilee0297]

It says that for me as well

[kglad]

@practical_Jubilee0297 

problem's resolved?

[practical_Jubilee0297]

Still worried tho. Someone is asking their friend who knows computure stuff and if they dont know then asking their cousin who is in IT department. The trojan warning worries me

[kglad]

contact your av maker so they can fix their app

[practical_Jubilee0297]

I noticed that when I click on desktop apps I can open the creative cloud I got from the microsoft store. but when I scan the file for the software of creative cloud from adobe site it says trojan. why is this? is it mianly just false positive?

[Peru Bob]

If directly from the Adobe site, it is a false positive.

Report it to your security software source.

[practical_Jubilee0297]

You can see the link in the post. Thats the correct one right?

[kglad]

the link is no guarantee you went to the correct website, but you probably did.

[practical_Jubilee0297]

It has adobe.com in the name which i heard anything past that means it cannot be fake adobe site

[kglad]

false positives are not uncommon .

you can use an online scan to see which av's report false positives.eg allvirus

[practical_Jubilee0297]

I downloaded a psd file and ran it. it was from my colleges mycanvas. at first it only let me open up the file in krita and not adobe indesign the file is here. is it safe do I got a virus? im doing a full scan of my pc rn

[kglad]

all sorts of false positives.  use allvirus.

[practical_Jubilee0297]

Virustotal said it was safe but i wanted to know from ppl who download it if its also safe

[kglad]

not sure about your reasoning, but ok.

[practical_Jubilee0297]

Ok now that I look at it again it sounded weird. Ok but psd is photoshop file yes? I remember hearing that it can be an exe... like having psd.exe in it. Would that show for the file? Would it be flagged as a virus from sdobe since they check the files for viruses?

[Kevin Stohlmeyer]

.psd is PhotoShopDocument. There would never be an .exe

[practical_Jubilee0297]

I heard before tho it can have an exe. I scanned my pc btw nothing bad, i think i just have some sort of paranoia 

[kglad]

maybe (paranoia).

you can image your pc so if you suspected a future infection, you can restore your pc.

[practical_Jubilee0297]

Do u have link to all virus