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New Here ,
Jan 06, 2024 Jan 06, 2024

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Hello, I payed 1 months price. Now I can't open it. The application wants me password I have not got a password

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Community Expert ,
Jan 06, 2024 Jan 06, 2024

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if you have a mac, it may be your mac prompting you for its password.

 

if you're being prompted for an adobe password, it's the same as the password you used to created your adobe account, https://account.adobe.com

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Community Expert ,
Jan 06, 2024 Jan 06, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from account, payment & plan">

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Adobe Employee ,
Jan 08, 2024 Jan 08, 2024

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Hi @Bulent Muezzinoglu,

We're here to help. What happens when you try to launch the app?

Do you get any specific error?

Looking forward to your response.

Thanks,

Shivangi 

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