Lightroom CC does not start.

[Hjettis]

Lightroom CC does not start.

I had LR 5.7 not Cloud, so I installed LR 5 Cloud and had 2 pcs. LR 5 on the machine. Then I got the opportunity to update the LR CC, but it would not start after update, comes a flash then it is gone.

I Rebooting the computer, and deleted LR 5 and uninstalled CC and installed again without help.

What is wrong?

[Hjettis]

It is on a MacBook Pro (Retina, 15-inch, Early 2013)

2,7 GHz Intel Core i7 and 16 GB 1600 MHz DDR3

[josepe18787595]

I have the same problem, I just installed Lightroom CC for OS X Mavericks and I can see the splash screen for about 0,1 seconds and the nothing...

MBP 2010 with a SSD.

[pavlínaw16029443]

I have the same problem. Can I ask you which kind of OS you are using on your Mac? I installed also on OS X Maverick. Cant open it. One second and after that it crushed.

[josepe18787595]

Problem solved, see CC applications close immediately after launch

[pavlínaw16029443]

Thanks! Now its ok

[albertol27842756]

Logging off worked! Thanks!

[Ton Nolles]

Thanks josepe18787595‌ ! Problem solved with this solution.

[joshuar23360450]

Thanks! You saved the day!

[Clark4]

I tried the closing and opening bit several times.  Lightroom CC still will not open.

[oldbugr]

Thanks logging out then back in again solved the problem

[peytwan]

josepe18787595 Thank you! That solved my problem of seeing the icon bounce in Mac but then crashing. I can finally open the program.

[NamNguyen]

This solution works for me

[jacquesvq]

Thanks very much, I've looking to solve that issue for about 24 hours and thanks to your advice I was able to solve it as Lightroom CC is now working.

Jacques.

[rs_gibson]

Thanks. It worked for me. I am a Windows 7 user.

[KjetilZ]

I guess someone did not restart or log in and out. But many did and still has the problem. Log out and in does not resolve the problem for me.

[karens79496233]

Same problem here running Mac OSX 10.8.5.  Have tried signing out of creative cloud, shutting down & restarting computer then signing into creative cloud and sill get just the flash screen for LR CC for just a second.

[soeren_gasch]

I have the same problem, except I don't see the splash screen at all. After starting the app via desktop item i get a window stating that I only have X days of trial period. When clicking "continue test" nothing happens.

I tried the suggested solution by josepe18787595 and did a creative cloud client logout and login. This did not solve the issue for me.

[josepe18787595]

I'm sorry it doesn't work for you guys.

Exactly what I did:

     - Logout and log again.

     - Tried to start lightroom cc and didn't started (but prompted again to log)

     - Tried to start lightroom 5 and worked but after having to log on again.

     - Tried lightroom cc again and it worked.

Good luck!

[soeren_gasch]

I don't have Lightroom 5 installed any more. And I'm not able to reinstall since it was a cloud version as well. Using the install drop down menu to install an older version of lightroom does not work any more.

[josepe18787595]

I think is not a problem of lightroom 5 but of activation of the software. Try starting photoshop or something else...

[jasonupton]

Worked for me.  I also deleted Lightroom 5 and reinstalled before I tried this. 

[mikiefarias]

thanks that what work!

[rdcamp]

Worked for me!

[angus65]

I have the exact same problem with CC on both my Windows 8 box and Mac OX 10.10. 

Looks like Adobe did not do their testing.  How the hell did this get past QA when the app will not even launch?  I have uninstalled all apps on all computers and reinstalled everything.. Still nothing.   What a waste and a joke.