Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Lightroom installs to default location despite specific install location set in application manager.

Community Beginner ,
Jun 11, 2013 Jun 11, 2013

Lightroom keeps installing to the default install location even though I have a specific install location set in the application manager. Is there a fix for this issue?

29.5K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Sep 19, 2013 Sep 19, 2013

To members of this discussion we have provided documentation regarding the inability to customize the installation location of Lightroom.  Please see the Lightroom and Creative Cloud FAQ - http://helpx.adobe.com/lightroom/kb/lightroom-creative-cloud-faq.html#id_95665.

Translate
New Here ,
Oct 21, 2013 Oct 21, 2013

I am having this problem as well. Most everybody uses a SSD for their operating system.

Many of us wish to have the entire suite of applications and this is not a realistic option with a small, solid-state drive.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 21, 2013 Oct 21, 2013
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 21, 2013 Oct 21, 2013

Hello Romsinha. Thanks a lot for demonstrating what I said in this thread.

Please, let me introduce the issue with a quote:

Lightroom must be installed to your local drive and can't be installed to custom location like other Creative Cloud apps. Lightroom always installs to the default location and disregards any preference you select for a custom location. This behavior is as designed.

It does seem that your last move, answer, solution to the problem is, then, "This behavior is as designed".

When I say, that most of the issues with the Adobe CC is answered in this forum with "links to useless KB/tutorial/FAQ", you give me right.

Can I simply say, that "this behavior is NOT designed". I'ts a fail after all. An error, a mistake, a bug, take your word, but it's simply not normal.

If I want to install something somewhere, if I pay to, then the answer cannot be "This behavior is as designed". Simply : undesign it, or correct it, take your word,

but stop try telling people they're missing the point. You are missing the point.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 09, 2013 Dec 09, 2013

For 6 months I have been enjoying my new Win7 64 bit fast computer. OS is 128Gb SSD. I have kept everything not OS off it. Then I joined CC. Yep just like what seems tons of others - now I have like almost nothing left on OS Hard drive due to AdobeCC installations. FYi Google Chrome also won't offer choice of instal either. I really dislike this behavior from something so expensive - and I echo all the rest - having a "small" SSD for the OS is very common. I want , no I need a fix. MY alternatives are spend money and hours and hours swaping things around.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 14, 2013 Dec 14, 2013

Hi,

I don't know if this is a Windows 7 / 8 Problem but it seems even the Adobe staff is not getting hold of this problem.

Already contacted Adobe twice about the problem that the CC is installing to C: despite the fact I told CC to install to a different drive. It seems some apps are okay with the location (Acrobat) but most of the common apps like Photoshop, InDesign etc. install to C:

Quite annoying to pay for this mess and Adobe not doing anything against it but posting some FAQs not helping at all. CC Cleaner is also not working for me on Win 8.1

Rob

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 19, 2015 Feb 19, 2015

This is the most pathetic way to solve a problem I've ever seen. Adobe disregards the issue by saying that the error should be "as designed". At least other company admits that they are wrong and try to fix it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 10, 2014 Jul 10, 2014

Got the same problem, I have an 128GB SSD for my OS, partitioned with Linux and Windows 7, which lefts me quite little free space. Big applications are installed on a second SSD drive.

I've just purchased Lightroom + Photoshop plan, there is no way i can install Lightroom on the second SSD.

I just can´t believe that such an annoying and limiting bug cannot be fixed quickly, and I'm astonished by the behavior of Adobe team... I mean, really, is that an "as designed" feature of Adobe product? Are you really taking us for dumb idiots?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 10, 2014 Jul 10, 2014

A list of system requirements can be found at System requirements | Creative Cloud.  Please be aware that many of the hard drive space requirements are cumulative.  Shared resources are utilized between applications when possible.

If you are facing hard drive constraints you can adjust your system variables to move the User folder and temp directories to your external hard drive.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 28, 2014 Jul 28, 2014

So far Lightroom 5 and Illustrator totally ignored the install location I specified. I'm down at less than 10GB now on my C: drive. Edit: looks like Illustrator ended up right. So, I'll just uninstall LR for now..

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 14, 2014 Nov 14, 2014

The answer is that it is working as designed. That is a sad answer. Please redesign it. I cannot back up my lightroom catalog on my D drive because it wants to use temporary space on my C drive. I don't have enough temporary space on my C drive so I'm trying to clear it by installing all my programs on my D drive. I'm also trying other things but man, this is poor design and needs to be changed. Or at the very least, please explain why THIS program MUST run on the C drive.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 13, 2015 Jan 13, 2015

There is always a way to do something, even when you are told that you really cannot do it.
Check out this video, for information on how to properly move your Adobe Lightroom, to a drive you want it in, and have Creative Cloud Update program detect it.


Good Luck
Wayne

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 11, 2015 Feb 11, 2015

I too have the same issue, I use a small fast SSD for my OS Drive and I am in dire need of LR to stay off my C drive for space and back up reasons.

The fact that this is "as designed" in this age of OS only drives, multiple drives, custom configs for workflows, etc. reflects very poorly on the Adobe dev team and quite frankly, pisses me off. This failing reeks of engineer driven design, the END USER is what matters in software development and this issue is long overdue for a fix.

-Paul

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 12, 2015 Feb 12, 2015

Paul, I posted this the other week.
Until they have it fixed, this is a work around, that works.
Also, Adobe has viewed my video, and posted on Twitter, that they are working on resolving this issue now.
Good Luck
Check out the video, and download the file.
Wayne
@Adobe @Lightroom Installs into default location not where I choose to install it at - YouTube

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines