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Lightroom Not Installing Properly...Exit Code 7

New Here ,
Aug 30, 2017 Aug 30, 2017

Hello,

I've tried to download Lightroom CC (15) four times but it keeps saying there's an error. The app is on my desktop however, and seems to work fine at first glance?

When I press to 'learn more' about the error, it opens a webpage with this on it...

- 0 fatal error(s), 6 error(s)

ERROR: DW071:

ERROR: DW003: Third party payload installer vcredist_x64.exe failed with exit code: -1073740777

ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\WillJ\AppData\Local\Temp\{409AE223-41C0-412E-A3FC-B292241560A7}\Lightroom_6_LS11\payloads\Microsoft VC 2008 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2008 Redistributable Package (x64) from Microsoft website - www.microsoft.com

----------- Payload: Microsoft Visual C++ 2008 Redistributable Package (x86) 9.0.30729.5677 {539B5BB0-18F9-11E2-BBBC-00215AEA26C9} -----------

ERROR: DW071:

ERROR: DW003: Third party payload installer vcredist_x86.exe failed with exit code: -1073740777

ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\WillJ\AppData\Local\Temp\{409AE223-41C0-412E-A3FC-B292241560A7}\Lightroom_6_LS11\payloads\Microsoft VC 2008 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2008 Redistributable Package (x86) from Microsoft website - www.microsoft.com

-------------------------------------------------------------------------------------

Wondering if anyone can help me out? Thanks!

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correct answers 1 Correct answer

LEGEND , Aug 30, 2017 Aug 30, 2017

Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

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LEGEND ,
Aug 30, 2017 Aug 30, 2017

Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

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New Here ,
Aug 30, 2017 Aug 30, 2017
LATEST

Brilliant, thank you!

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