Loading CS5 on to Mac mini.

[Guest]

I am having problems installin Adobe CS5 on to my Mac-mini 2.5 Ghz with Lion operating system.  The software prilimenery loads acceptong my licence key, ID and password, but when it trys to insatall the message comes up saying "inconsistancy in the installer database". What can I do to get it to install?  It worked previously on Snow Leopard

[Manish-Sharma]

do you have any other adobe software installed on th mac mini

[Guest]

I first tried Loading Photoshop CS5 without CS4 just using the licence Numbers but to no availe.   I loaded CS4 to see if the computer would accept it which it did without problems but it will not accept CS5 with or thout the CS4.  I also have Acrobat Reader and Flash on the system

[Gautham_K]

Hi,

Which processor is the Mac-mini running on and which Adobe CS5 product are you trying to install?

[Guest]

Mac-mini 2.5 GHz OS lion fully updated.  Adobe Photoshop CS 5.1

[Gautham_K]

Hi,

I recommend following the steps mentioned in this document : Resolve Installation Issues

Running the cleaner tool will remove all instances of CS5, CS4 & CS3 products from your computer so that you can perform a fresh install.

Please read the instructions to back up your files (not necessary if you have nothing to back up).