Lost access to my college email

[jacasey2]

I need to change my Adobe password but sends the request to my college logon.  Since I graduated from my college, they have deleted my logon ID and cannot/will not recreate it.

Adobe support line could not help.  Any suggestions would be beneficial.

[Kevin Stohlmeyer]

Create a new account with your new password. Since you are not in college anymore you would need to get a new update to the full version instead of the educational discount.

[Kanikas · Accepted solution]

Hi Jacasey2,

You may also Contact Customer Care for help and support.

Thanks

Kanika