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LR6 Registration does not go

Guest
Nov 25, 2015 Nov 25, 2015

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I can not register because it can not click the Next button after the serial number input my Lightroom. In an earlier Chatt with the support I was however assured that the serial number is not illegal.


The instructions konnt not solve the problem (Delete entry in the Hosts file, there was no entry)

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correct answers 1 Correct answer

Adobe Employee , Nov 25, 2015 Nov 25, 2015
  • Set the permissions to 'Full Control' on Adobe folders for the all the users in the following locations:
    • [System drive]:\Users\[user name]\AppData\Local\
    • [System drive]:\Program Files (x86)\Common Files\

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Adobe Employee ,
Nov 25, 2015 Nov 25, 2015

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Moving this thread to : Downloading, Installing, Setting Up

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Adobe Employee ,
Nov 25, 2015 Nov 25, 2015

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Hi,

Did you try over any other user account?

Regards,

Sheena

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Guest
Nov 25, 2015 Nov 25, 2015

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Hello, no on the PC (Win 7 64 bit) there is only one user

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Adobe Employee ,
Nov 25, 2015 Nov 25, 2015

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  • Set the permissions to 'Full Control' on Adobe folders for the all the users in the following locations:
    • [System drive]:\Users\[user name]\AppData\Local\
    • [System drive]:\Program Files (x86)\Common Files\

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Guest
Nov 25, 2015 Nov 25, 2015

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ok I could not find the remains folder .... the second folder did I do that .... there came a Paat error messages that can not be accessed a few .dll.

Now LR6 restarts but does not ask for the serial number. Is that okay so?

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Adobe Employee ,
Nov 25, 2015 Nov 25, 2015

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Now try to uninstall the application and install it again.

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