Never used software and getting bilked

[richardo91352618]

upset   . Thought I bought use of software for

one month. My fault that they have been billing me for the last 10 months. No help over the weekend with live chat. Just lost $300....

No customer service on weekends......live chat does not exist......

[excited_Genie16B8]

You'll have to wait.  Nothing we users can do about it.

[Vidya Sagar]

Hi richardo91352618,

Sorry for the trouble. Our customer care team is available on weekends as well. How exactly did you contact our support team?

Did you use the same steps as suggested here: FAQ: How do I contact Adobe Support?

Thanks,

Vidya