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No Installation window SO ANNOYING... HELP PLEASE

New Here ,
Jan 30, 2012 Jan 30, 2012

Hi I recently bought Adobe PS Elements 10 for my MacBook Pro but can't seem to install it.

My Mac is OS X Version 10.6.8 Processor 2.3 GHz COre 2 Duo

4GB, plenty of memory available

No antivirus

I am connected to broadband internet.

When I insert disc 1 of 3, no window comes up.

When I double click on the DVD icon, there are just files and if I open them, they are just computer jargon that means nothing to me.

I am SOO FRUSTRATED that this doesn't work. The help / troubleshooting pages on adobe are totally useless for this problem.

What do I do?

I don't have the time to be faffing around with computers like this, I expect to pay for a product, and for it to work. SHould I take it back and get it replaced, or is there something missing that I am not doing.

Thank you.

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Adobe Employee ,
Jan 30, 2012 Jan 30, 2012

If you are installing Photoshop Elements on Mac OS, use Disc 3.

http://kb2.adobe.com/cps/863/cpsid_86374.html

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New Here ,
Jan 30, 2012 Jan 30, 2012
LATEST

Oh I see that now on the disc in tiny print. How strange starting with Disc 3! Perhaps the labelling could be a bit clearer.

Will see how I get on. Thank you.

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