On iMac with sonoma 14.2, Installation of Acrobat pro gets stuck at 42%

[Patrick34312278io63]

I cannot install Acrobat pro. I already installed Photoshop witout any problem, from Creative Cloud. See screenshot attached. I already waited for more than 1 hour.?Internet connection is wotking ok.

[Manan Joshi]

Check the following helpx article

https://helpx.adobe.com/ie/acrobat/kb/installation-errors.ug.html

-Manan

[kglad · Accepted solution]

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

and restart your computer.