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Optional components failed to install (Install Errors)

New Here ,
Nov 21, 2015 Nov 21, 2015

Hello. I am trying to install some of the adobe creative suite trials but they keep giving me errors. Illustrator installed fine but PS, AE, Media Encoder failed. Here is the error code:

Exit Code: 6

Please see specific errors below for troubleshooting. For example, ERROR:

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------

ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546

ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Screamer\AppData\Local\Temp\{11E6554C-701B-4188-9AB0-C6862502ABBC}\Photoshop_16_LS20_win64\Adobe CC 2015\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com

-------------------------------------------------------------------------------------

I would like to know what this means, and how I can fix it.

Thanks,

    Micah.

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correct answers 1 Correct answer

Community Expert , Nov 21, 2015 Nov 21, 2015
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Community Expert ,
Nov 21, 2015 Nov 21, 2015
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New Here ,
Nov 21, 2015 Nov 21, 2015

I cannot repair my Microsoft Visual... I can only uninstall it. Also why would this happen on a fresh install of windows 10? I litterally just installed the browsers on it.

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LEGEND ,
Nov 21, 2015 Nov 21, 2015
LATEST

Quit Creative Cloud desktop application .

Navigate to Control Panel  > Program And Features.

Under Programs list locate  " Microsoft Visual C++ 2012 Redistributable Package (x86)"  and uninstall the same .

When prompted  " Restart"  the computer .

Then uninstall   " Microsoft Visual C++ 2012 Redistributable Package (x86)"

Once you had uninstalled Microsoft Visual C++ 2012 Redistributable Package (x86) . click on the below link and download " vcredist_x86.exe" and install the same .

http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vc redist_x8...

Then launch Creative Cloud application and try to install Photoshop again and check.

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