Paypal payment

[torishiro]

I have an issue my profile shows the error message: Oh no! There's a problem with your recent payment. Update payment details for uninterrupted service.

I already contacted support TWICE but they got rid of me pretty quick telling me they are going to try pull the money from PayPal again. I also contacted PayPal and they told me to put money on my PayPal account which I did a couple of days ago but the problem is still there.

Any tips on how to fix this?

[Kanikas]

Hi Torishiro,

In order to understand the problem, kindly help us with answers to following Questions:

1- Which browser are you using?

2- Which OS are your using ?

Do you mind sharing the screen shot of the error message ?

Also, kindly try using a different browser or resetting the same browser and try again.

[torishiro]

Hey,

I am using Chrome and Internet explorer.

I already tried both and reseted everything. I also tried it on another laptop. Same problem everytime.

I´m using Windows 10.

[torishiro]

Hey,

how can i fix this problem?

[Kanikas]

The issue has been raised to our concerned team. Kindly give us some time to get back to you and help you with this.

[Rajashree Bhattacharya]

Hi Torishiro,

The issue has been resolved from our end, can you please confirm from your side regarding the working of the CC.

Regards

Rajashree

[torishiro]

Hey Rajashree,

Thank you for your Help! It got fixed, so the payment for the last month ist payed. But 10minutes Ago I became an Email that there is the exact same issue with the new Payment.

Could you please fix it again?

Regards Victoria

[skye_mountains60524445]

I want to close adobe account and cancel all payments and cancel adobe services!

[Guest]

you can open dispute for cancel payment. paypal always protect their customers especialy buyers.