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Hours of virtual assistant chat later including screen share, no positive results. I'm told that Photoshop CC 2018 can not be restored on my Power Mac and need a system upgrade - not possible on my computer. However, the 7 day trial offered was for Photoshop CC 2018. I chose it to meet a deadline and it functioned perfectly. So, if offered for 7 days, why can't I continue with it with already my fully paid Plotography Plan. Again, if not available, why give it to me for 7 days?
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Power Mac - really? As I understand it, the last version of Photoshop that could run on a Power Mac was CS2, way back in 2005. What is the exact computer and model, and version of Mac OS? Maybe a screenshot of About This Mac will make things clear.
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Adobe now offers the current and ONE older version via the online program manager
.
I do not know how far back this process will go, but try this link
-NOTE that you will have to search the site for your specific download
Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process will
--only work until Adobe completely removes the old version(s) from the server
.
IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or external hard drive, or write to a DVD
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Adobe expects Creative Cloud customers to have modern equipment and software, no more than 2 versions back.
Current Creative Cloud software requirements are listed below for each application.
Make sure your computer meets the minimum CPU & GPU requirements.
- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html