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Photoshop Elements 2019 Won't Install on Windows 11 Release

win 11 user
Community Beginner ,
Oct 05, 2021 Oct 05, 2021

 

Photoshop Elements 2019 won't install on Windows 11 public release. It thinks I'm using an outdated Windows version. Compatiblity modes don't work. I get the following message consistantly...

 

elements-error.png

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correct answers 1 Correct answer

John Waller Community Expert
Community Expert , Oct 05, 2021 Oct 05, 2021

Try solution posted at https://community.adobe.com/t5/photoshop-elements-discussions/windows-11/td-p/12433446#M73649

 

Solution says:

"You need to install Adobe Creative Cloud first. Adobe Creative Cloud download Once you install the cloud desktop, proceed with your Elements install."

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kglad Community Expert
Community Expert ,
Dec 14, 2024 Dec 14, 2024
In Response To jamesinri

@jamesinri 

 

adobe doesn't prevent you from using pse 2019. 

 

do you have the installer and your serial number?

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jamesinri
New Here ,
Dec 14, 2024 Dec 14, 2024
In Response To kglad

To be clear - Adobe did not prevent me from using PSE 2019 on my Win 11 laptop before the hard drive crashed.

Adobe will not allow me to install PSE 2019 on my new HDD on that same laptop or on my Win 10 backup computer.

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kglad Community Expert
Community Expert ,
Dec 15, 2024 Dec 15, 2024
In Response To jamesinri

problem do you see when trying to install and activate pse 2019?

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