Photoshop Elements 2021 - Installer shows no dropdown-Menues and no Continue-Button

[ClaudiaLev]

Hi,

I just bougt the new 2021-version of Photoshop Elements.

The installation is not possible for me, because the installer shows an incomplete window without dropdown-menues and continue button:

It should look like this:

What can I do to solve this problem?

[Nancy OShea]

Do you have a newer computer?  Does your computer and OS meet the system requirements?

https://helpx.adobe.com/photoshop-elements/system-requirements.html

Did you buy this directly from Adobe?

[ClaudiaLev]

I bought it directly from Adobe and the computer meets all the requirements.

I downloaded now the complete program (3,9 GB) and using the setup-file in this package has the same effect, the dropdown-menues are still missing and there is no.

[ClaudiaLev · Accepted solution]

I found some help in another forum:

It is possible to navigate with the TAB- and the ENTER-Button within the incomplete window.