Photoshop gets stuck at 74% every time.

[Frank_J__Alejo]

Hey there,

Am having a fustrating time right now with creative cloud.

You see I had to uninstall Photoshop because of a bug that didn't let me do anything as it kept giving me a error that said "Program failed" so I uninstalled Photoshop and when reinstalled it ,but it never gets pasted 74%.

I even reinstalled creative cloud and still nothing!

Is there a way to fix this or just install Photoshop directly?

[Del Z · Accepted solution]

Hi Frank J. Alejo,

It may be that corrupted program remnants are interfering with the new installation. Please try removing these with the Adobe Creative Cloud Cleaner Tool. Step-by-step instructions are available here: Use the Adobe Creative Cloud Cleaner Tool to solve installation problems‌.

If that does not solve the issue, please reply and let us know a few more details. What is your computer operating system? What is the exact error message you receive? If possible, post a screenshot: How to post a screenshot in the forum.

Best,

Del