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Photoshop ID Password trouble.

Explorer ,
May 13, 2016 May 13, 2016

I installed Photoshop CS5 on my new computer (since I don't use the old one) but I'm having trouble with the Adobe ID. it keeps saying the e-mail address and password don't match and I don't want to have to keep skipping it to use Photoshop.

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correct answers 1 Correct answer

Community Expert , May 14, 2016 May 14, 2016

sign out of adobe.com and then sign back in use the ps adobe id.  there will be a 'forget password?' link that will allow you to have that password emailed to you.

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Community Expert ,
May 14, 2016 May 14, 2016
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sign out of adobe.com and then sign back in use the ps adobe id.  there will be a 'forget password?' link that will allow you to have that password emailed to you.

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