Copy link to clipboard
Copied
So I installed Creative Cloud with no problems, now I´m trying to install photoshop through CC on my desktop. The thing is, it doesn´t get any errors, just gets stuck and stays there. The farthest it got was 22%, the last 2 tries where 13%.
I checked if I´m properly connected with the server only to see that I am so that doesn't seem to be the problem, right?
I´m using windows 10
Copy link to clipboard
Copied
Movint to correct community
Copy link to clipboard
Copied
Lauch, I am sorry that you are facing problems installing Photoshop, unfortunately being stuck at a percentage of the install process provides no guidance regarding the error that is preventing installation. Please see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-log-files.html for information on how to locate the error.
Please update this public forum discussion if you have any questions.