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Photoshop not installing, says there's not enough space on drive with 549gb

New Here ,
Jan 06, 2020 Jan 06, 2020

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I set the Creative Cloud to install things to my D drive, which has much more space than my C drive, but when I click "Install" on Photoshop, it gets around 27% in and then stops and says there's not enough space, even though there's 549 gigabytes free in the drive. It makes a folder in the D drive, then doesn't install anything into it. Did I do something wrong? Is it a bug? I need help.

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correct answers 1 Correct answer

Community Expert , Jan 06, 2020 Jan 06, 2020

No.  You need ample primary hard disk space to install Creative Cloud desktop apps, even if you install to a different drive.   See the system requirements.

https://helpx.adobe.com/creative-cloud/system-requirements.html

https://helpx.adobe.com/photoshop/system-requirements.html

 

Hard disk space 3.1 GB or more of available hard-disk space for 64-bit installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system)

 

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Jan 06, 2020 Jan 06, 2020

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Moved to correct community. Get-Started

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Community Expert ,
Jan 06, 2020 Jan 06, 2020

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No.  You need ample primary hard disk space to install Creative Cloud desktop apps, even if you install to a different drive.   See the system requirements.

https://helpx.adobe.com/creative-cloud/system-requirements.html

https://helpx.adobe.com/photoshop/system-requirements.html

 

Hard disk space 3.1 GB or more of available hard-disk space for 64-bit installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system)

 

Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
Jan 06, 2020 Jan 06, 2020

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So I need my C: drive to have 3.1gb free to install it on a different drive? Because my C: drive physically can't have more than 111mb on it.

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Community Expert ,
Jan 06, 2020 Jan 06, 2020

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Sounds like that may be the problem. It needs a little "wiggle room" on your main drive to get things set up properly. 111Mb is pretty small.

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New Here ,
Mar 19, 2022 Mar 19, 2022

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Why has it sinatlled OK and updated OK with that much space until suddenly now, it desides it cannot?
This is weird

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New Here ,
Mar 19, 2022 Mar 19, 2022

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I have 3.79GB free on C drive but 'insufficient'? Weird!

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LEGEND ,
Mar 19, 2022 Mar 19, 2022

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That's not enough to run the system. Systems sold with tiny C drives were obviously not intended for serious computing. A system without tens of GB free is in a critical state, even without CC

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Community Expert ,
Mar 19, 2022 Mar 19, 2022

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Get a new computer. 

 

Your operating system alone without any other apps or utilities consumes HD space and RAM.  Windows 10 (64-bit) takes up 20 GB of HD and 2 GB of RAM.   Allow additional resources for peripherals including graphics display, mouse, printers, scanners and external drives.  Then add more resources for all other apps & utilities + Creative Cloud + Photoshop + Photoshop's scratch disk. 

 

As an example, my aging workstation has 1TB hard drive and 32 GB of RAM.  I also have a 1.5 TB external drive.  My Photoshop Scratch Disk has 1410 GB of free space available.  Even with that, I still can't use the latest version of Photoshop because my GPU isn't sufficient.

 

Before you rush out to buy a new PC, do some research.  Make sure it meets or exceeds the minimum requirements to run Creative Cloud + everything else you use.  Buy the best machine you can afford.

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Recommended Workstation for Photoshop Users:

https://www.pugetsystems.com/recommended/Recommended-Systems-for-Adobe-Photoshop-139/Hardware-Recomm...

 

Nancy O'Shea— Product User, Community Expert & Moderator

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