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Photoshop version conflict - CS6/CS3

New Here ,
Oct 31, 2021 Oct 31, 2021

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Hello,

I recently bought a licensed copy of Photoshop CS6 to replace a old CS3 on a Windows 10 PC. Activation went OK, the software runs fine. The only problem is when I want to work on a PSD file, Windows systematically tries to open it with the old CS3, which doesn't run anymore. I changed the "Opens with" parameter in the files properties, it immediately reverts to CS3. I also tried unistalling the old CS3, that doesn't work either. Can you please help me out?

Andrei

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Adobe Community Professional ,
Oct 31, 2021 Oct 31, 2021

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Hi Andrei!

 

Try removing both CS3 and CS6 with the 'Creative Cloud Cleaner tool':

 

If the tool did it successfully, close it and restart your PC and install CS6 again.

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LEGEND ,
Oct 31, 2021 Oct 31, 2021

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Personally I'd be wary of uninstalling. CS3 will never work again, and CS6 may not install on current systems. It's many years obsolete, not sure it was a good investment.

 

Best to just give up on double click to open and use the safe way (File > Open in the app).

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Adobe Community Professional ,
Oct 31, 2021 Oct 31, 2021

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LATEST
quote

I recently bought a licensed copy of Photoshop CS6

=============

Adobe hasn't sold CS6 since Jan 2017.  So you either bought pirated software or you're using a used version from an auction site.  Unless you and the seller completed an official transfer of license form to Adobe, I'm afraid you don't even own the license to whatever it is you purchased.

https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

 

Sorry to say, this sounds like a scam.  I hope for your sake it doesn't contain malware.

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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