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photoshop wont download with the photography plan

New Here ,
Apr 20, 2015 Apr 20, 2015

i bought a photograohy plan for £8 monthly and when i try to download photoshop off the creative cloud desktop app it says trial expired and buy now. So how do i download photoshop and lightroom 5 when i downloaded the photography plan?

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LEGEND ,
Apr 20, 2015 Apr 20, 2015

Please specify the operating system of your computer.

Are you getting error message as 'Trial Expired'  while launching  Photoshop cc application ?

If that's the case, click on the option "License this Software"  and sign in.

Let me know if you are able to launch the application or it is asking for serial number?

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Adobe Employee ,
Apr 20, 2015 Apr 20, 2015
LATEST

Hi,

Please refer to the help document below:

Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

Regards,

Sheena

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