Prélèvement sans compte

New Here ,
Nov 27, 2021 Nov 27, 2021

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Bonjour,

 

J'ai des prélèvement automatique tous les mois sur mon compte en banque de la part d'Adobe. Or je ne trouve pas le compte associé à ces prélèvements et je ne peux donc pas résilier mon abonnement. Je cherche donc à joindre Adobe pour avoir ce renseignement. Savez-vous comment je peux m'y prendre ?

 

Merci d'avance pour votre aide

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Activation , Creative Cloud , Installation

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Adobe Community Professional ,
Nov 27, 2021 Nov 27, 2021

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Hello @Tara21963580m15b,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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