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Problem downloading Creative Cloud Error 404

Community Beginner ,
Jun 18, 2015 Jun 18, 2015

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I am trying to download and install Photoshop and Lightroom. Every time I click on the download button a new page is opened with "Sorry, this page is not available Error returned 404"

I am also not able to purchase the program as Error 404 pop up when I click on the purchase button.

Any suggestions on how to proceed.

Thanks in advance!

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correct answers 1 Correct answer

LEGEND , Jun 19, 2015 Jun 19, 2015

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LEGEND ,
Jun 19, 2015 Jun 19, 2015

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Nobody can tell you anything without proper system info or other technical details. This is either a language issue or something is not working right. as a start try another browser.

Mylenium

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LEGEND ,
Jun 19, 2015 Jun 19, 2015

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Community Beginner ,
Jun 19, 2015 Jun 19, 2015

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Thank you! Is there a link for win64

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Adobe Employee ,
Jun 19, 2015 Jun 19, 2015

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Dessie please try over a different network as well.

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New Here ,
Mar 28, 2024 Mar 28, 2024

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Whenever I try to download it it says error 72

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Community Expert ,
Mar 28, 2024 Mar 28, 2024

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LATEST

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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Community Beginner ,
Jun 19, 2015 Jun 19, 2015

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Windows 8.1 64 bit

Explorer 11. Tried Chrome with no success. Same error messages.

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LEGEND ,
Jun 19, 2015 Jun 19, 2015

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Des, Creative cloud is 32 bit app. it is just an Application Manager .

once installed , when you click on install button next to CC apps , it will Autodetect and install 64 bit versions accordingly.

As the Creative Cloud app is universal application manager for both 32 and 64 bit computers  to manage CC apps , it is 32 bit .

Are you unable to download CreativeCloudSet-Up.exe ??

Disable Anti-Virus and Firewall temporarily and try again .

Still same??

1)Navigate to C:\Windows\System32\drivers\etc and look for file named hosts inside Etc folder.

2)Copy the hosts file to Desktop and open the same with notepad.

Let me know whether you can see any Adobe entries in Hosts file like 127.0.0.1 activate.adobe.com......................etc ??

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Community Beginner ,
Jun 19, 2015 Jun 19, 2015

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Thank you, I downloaded and installed successfully both programs.

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LEGEND ,
Jun 19, 2015 Jun 19, 2015

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Glad to hear that.

You are most welcome .

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