Problem Installing/Opening Edge Animate

[ManaroaCreative]

I've installed this app and keep getting an error:

I've tried uninstalling and reinstalling with no luck. I'm also on a 64 bit Windows Vista if that makes a difference. This is the only app that doesn't work. Help?

[Jeffrey_A_Wright · Accepted solution]

It is likely the fact that you are running Windows Vista which is causing your current difficulties.  You can reference the system requirements for Edge Animate at http://html.adobe.com/edge/animate/tech-specs.html.  Only Windows 7 and Windows 8 are listed as being supported.  I would recommend you first upgrade to one of these operating systems and see if your current difficulties persist.

[ManaroaCreative]

That's good to know, although an upgrade to either one of those isn't going to happen any time soon. Thanks for the response!