Problem installing photoshop cs6 from download.

[bperlownps]

I uninstalled my photoshop cs6  from my last machine a few months ago. I decided to install photoshop cs6 today from Adobe's download center(I did not have the original install). I went thru the install process and keyed my serial in, but it would not install CS6. It would only give me the option of CS6 EXTENDED.  Is Photoshop CS6 regular version part of the download now? Shouldnt I be able to "downgrade" extended to regular? Is there another download from adobe? I do not want to purchase a Cloud membership, as I am fine with my CS6.

Any help would be appreciated.

Regards

Brandon

[Ned Murphy]

Your serial number is what triggers the extended version to be installed.  If it were a regular version serial number then the installation would be limited to the regular version.

[bperlownps]

Ned, just did a clean install of a trial of photoshop cs6. Still installs as Extended.

[bperlownps]

[Ned Murphy]

Brandon, did you see my reply... it doesn't change.   There is only one download version and it consists of both the regular and the extended - the serial number dictates which is used.   I am curious why do you not want the extended version (chances are it's what you've always had)? 

[bperlownps]

Ned, I never bought extended. This is a problem. I have used photoshop since 2.0 and other software. This is a bug. There is a problem with the database or install. My license was an upgrade to photoshop elements that came with my Wacom.

[Ned Murphy · Accepted solution]

I do not understand how the image you are showing relates to your problem of having a better version of the software than what you say you purchased.  You will have to contact Adobe Support to see if they can work out whatever the problem is, but I don't think they will consider it a problem if you are getting more than what you paid for.

I do not understand why you mention Photshop Elements... CS6 could not have been purchased as an upgrade to Photoshop Elements... it was never in the upgrade path as far as I know.

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

[bperlownps]

Thanks to Vijay at tech support- I had to use an older CS4 license and that seemed to do the trick. Since mine was an upgrade, it needed an older license to look against.