Problem moving CS5 to new computer

New Here ,
Jan 19, 2015 Jan 19, 2015

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I am trying to move my CS5 to my new laptop. The original media was on discs, and the new computer does not have a disc drive. I downloaded the direct download from the Adobe site, but it does not accept the original serial number. Does this have anything to do with it being an Education Edition? Any advice would be greatly appreciated!

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New Here ,
May 19, 2022 May 19, 2022

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I have the same problem. Tried to redownload but my account is no longer recognised. Did you get it resolved?

 

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Adobe Community Professional ,
May 19, 2022 May 19, 2022

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>have the same problem

 

So you have the Education version on disc and your new computer does not have a DVD drive?

 

Buy a USB external DVD drive for under $30

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Adobe Community Professional ,
May 19, 2022 May 19, 2022

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Do as suggested by John T Smith.    

The Educational Version serial number requires you to use the Educational Version installation file.

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Adobe Community Professional ,
May 19, 2022 May 19, 2022

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LATEST

CS1, CS2, CS3 and CS4 activation servers are dead & gone. Even if you find an old installer, it's impossible to activate the software.

CS5 and CS6 are on life support. But they can still be activated providing you have the following:
1. your original media (disks or downloads) you received at purchase and a way to read them,
2. a legitimate serial number for that version, language and platform (Win/Mac) and if it was an upgrade, a qualifying serial number from an older product,
3. an older operating system that can support legacy 32-bit apps.

NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds. See the help article below.
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

NOTE 2: Legacy Creative Suite will never run on Catalina, Big Sur or Monterey. Nor will it be tested on Win 11. Only the latest Creative Cloud products are compatible with new systems.

NOTE 3: Legacy Creative Suite is discontinued & unsupported. Use at your own risk.

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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