Problem with Adobe Application Manager

Report · Jun 01, 2012

Initially I had an issue installing adobe application manager from the cloud portal. The web installer produced an error and I could not install adobe applicaiton manager. Next, I found in the forum's information in regards to downloading the administrative full installer which I did. After installation I launch the Adobe Application Manager and four boxes that turn blue in a circle appear. Eventually, I get the following message:

Note: I disabled my anti-virus, anti-virus firewall, and my windows firewall.

My network is behind a linksys router.

I am running Windows 7 Professional with SP2 and MS Office 2010

I restarted my computer twice hoping to correct the issue.

I am not a newbie to IT so please do not send me IT 101 suggestions. Thank you!

Report · Jun 01, 2012

Hi Timejak,

Lets run the Adobe Cleaner Tool and use option 3 to remove Creative Cloud from the machine and then install Adobe Application Manager from the below link and try to install it.

http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

Check if it works fine. Reply to his thread in case of same issue.