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Problemas en Windows 11

New Here ,
Mar 22, 2024 Mar 22, 2024

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Hola, tengo un problema al querer instalar cualquier programa de adobe me sale un error 87, que dice que hay otra instalacion en curso pero en realidad no hay.

 

Su ayuda por favor, muchas gracias

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Community Expert ,
Mar 22, 2024 Mar 22, 2024

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restart your computer 

check task manager for install programs 

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Community Expert ,
Mar 22, 2024 Mar 22, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Adobe Employee ,
Mar 22, 2024 Mar 22, 2024

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Thanks for your question! Error 87 means that another process is preventing the installation. Please close any conflicting processes, apply any available updates to Windows, and then try installing again. For more information, see https://adobe.ly/3Vw2qtQ. Let us know if you have any questions. ^JW

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