Problems to Start the program

[slbf133]

Have downloadet and installed the program Adobe primere 10, but cant open the program, and i can´t find the program at the programlist (Win7), but in the folder Programs (uninstall/change) the program is visible

[Jeffrey_A_Wright]

slbf133 are you using Windows 7 64-bit or 32-bit?  If you look under all programs what do you see which starts with A?

[slbf133]

Hi Jeff i see:

Adobe Destiller 9

Adobe Life Cycle Designer ES 8.02

Adobe Reader 9

when i open the Control Panel / SW

thanks for your kind support - Regard from Germany

2011/12/20 Jeff A Wright <forums@adobe.com>

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Re: Problems to Start the program created by Jeff A Wright<http://forums.adobe.com/people/JeffAWright>in

Downloading, Installing, Setting Up - View the full discussion<http://forums.adobe.com/message/4094534#4094534>

[Preran]

It doesn't look like Adobe Premiere Elements was successfully installed on your computer. Did you get a confirmation message after the installation? Were there any error messages? Can you double-check and see if the software doesn't show up in your program list (Start > Programs)?

Also, can you check this document and see if any of these solutions help you? http://kb2.adobe.com/cps/858/cpsid_85843.html

[slbf133]

It look like correct installed - did not receive an error message, and

doesn´t show up in the (Start - Programs), but shows in the controlpanel

(SW) here i can see the program, but can´t start

Regards

2011/12/20 Preran <forums@adobe.com>

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Re: Problems to Start the program

created by Preran <http://forums.adobe.com/people/Preran> in *Downloading,

Installing, Setting Up* - View the full discussion<http://forums.adobe.com/message/4095023#4095023>

[Vikrant R]

If installation was almost successful, it would have created the program folders in your hard drive.

Using Windows Explorer could you try navigating to

• For 32-bit system: "C:\program Files\Adobe "
• For 64-bit system: "C:\Program Files (x86)\Adobe\"

folders and see if the files were installed properly. In case the .exe fles are present, try double-clicking and see if the program launches.

If folders and files are available, but program does not launch, there is probably a bigger issue with the installation. try this out and let us know what you find.

[slbf133]

Hello,

thanks i only found this (see attachment) (setup.exe) but only to install

new - thanks for your kind support

Bernhard

2011/12/20 Vikrant Rai <forums@adobe.com>

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Re: Problems to Start the program

created by Vikrant Rai <http://forums.adobe.com/people/Vikrant+Rai> in *Downloading,

Installing, Setting Up* - View the full discussion<http://forums.adobe.com/message/4095288#4095288>