problems with adobe students pack i paid.

[LeonardoDawson]

i paid adobe pack for students for a year and i just used the trial version of photoshop and PS dont recognizes that i paid the product. what could i do? Thanks.

[Kanikas · Accepted solution]

HI,

First, sign out and then back in to Creative Cloud, using the same adobe id used to pay for your subscription,

https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any CC 2015 product and the pop up still shows a Trial message window, please see this link for resolution:

https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html