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PS 20222 opens, then stops opening over and over.... Now it won't open at all

Explorer ,
Oct 28, 2021 Oct 28, 2021

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Hello, 

This is my second post. 

PS 2022 installed perfectly the fist time and opened, then it failed to open. I uninstalled and reinstalled it. It opened for a while then stopped opening again. I uninstalled and reinstalled again. This time it will not open at all.  

How am I going to install and keep it open? 

I am on a 16" 2019 Mac Book Pro Intel running Monterey. 

Thank you,

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Activation, Installation

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correct answers 2 Correct answers

Adobe Community Professional , Oct 28, 2021 Oct 28, 2021
uninstall ps, including preferences, using the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html then restart your computer and reinstall.

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Adobe Community Professional , Oct 29, 2021 Oct 29, 2021
you're welcome. for ps specific questions (eg, re actions), post in the ps forum.

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Adobe Community Professional ,
Oct 28, 2021 Oct 28, 2021

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uninstall ps, including preferences, using the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

then restart your computer and reinstall.

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Explorer ,
Oct 29, 2021 Oct 29, 2021

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Hello kglad... and thank you for this.  

PS 2022 has opened for two days now. I consider that a victory.   

Apparently something about settings/prefences in PS 2021 was corrupt, though 2021 still functions.  
I have some reconsruction to do. The only part of that I'm having trouble with is Actions. I'm unable to locate most of the actions that are in PS 2021. Is there a place where all of these are located? If so, where would that be?   

Once more, thank you so much.  

My very best,   

Guy

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Adobe Community Professional ,
Oct 29, 2021 Oct 29, 2021

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I don't own a Mac, so not sure of the file path.

 

On Win10:  C:\Users\[name]\AppData\Roaming\Adobe\Adobe Photoshop CC [ver]\Adobe Photoshop CC [ver] Settings\

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Explorer ,
Oct 29, 2021 Oct 29, 2021

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Thank you, Nancy   

I could not find a comperable Mac path, but I searched for .atn files and found a few more actions. Still missing quite a few.  

Thanks so much for you help,  

Guy

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Adobe Community Professional ,
Oct 29, 2021 Oct 29, 2021

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you're welcome.

 

for ps specific questions (eg, re actions), post in the ps forum.

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Explorer ,
Oct 30, 2021 Oct 30, 2021

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Thank you. I will do that.

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Adobe Community Professional ,
Oct 31, 2021 Oct 31, 2021

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good luck and hopefully, ps continues to work well for you.

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