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Ps installation failed

New Here ,
Nov 24, 2024 Nov 24, 2024

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Why the Ps failed to install on Macbook pro m2 ? 

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Community Expert ,
Nov 24, 2024 Nov 24, 2024

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You need to be specific. What error messages did you get?

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Community Expert ,
Nov 25, 2024 Nov 25, 2024

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and make sure you're using the cc desktop app to install and your computer meets specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

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Adobe Employee ,
Nov 25, 2024 Nov 25, 2024

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Hi @Mika MMK,

We appreciate you reaching out. Which version of Adobe Photoshop are you trying to install? You can refer to this article for installation related error: https://adobe.ly/4f2xAPD

Let us know if you have any questions.


^SG

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Community Expert ,
Nov 25, 2024 Nov 25, 2024

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LATEST

Does your Mac user account have Administrative Permissions to install software?

If not, contact your IT dept for assistance.

 

Most Creative Cloud apps work on these systems with latest updates:

  • Windows 11 (64-bit) versions 23H2, 22H2; Windows 10 versions 22H2, 21H2;
  • MacOS 14.7 (Sonoma), 13.6.7 (Ventura), 12.7.6 (Monterey).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Nancy O'Shea— Product User, Community Expert & Moderator

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