"Connecting to Dynamic Link Server Failed" when pulling an After Effect file through PremierePro

[Congo39]

Hey guys,

I am trying to put an After Effect file in my Premiere Pro.  I used to be able to bypass this by actually starting up After Effect and then the file would pull up.  However, after I updated my Premiere Pro, I am not having any luck.

* I tried to update the After Effect program itself and its giving me an error:

Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobeCharacterAnimatorPreview4AllTrial', version:1.0.4.184

FATAL: Error occurred in install of package (Name: AdobeCharacterAnimatorPreview4AllTrial Version: 1.0.4.184). Error code: '146'

WARN: Failed to move directory 'C:\adobeTemp\ETRF86F.tmp\1\universal\Support Files' to 'C:\Program Files\Adobe\Adobe Character Animator (Preview 4)\Support Files'

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I am thinking about re-installing the software, but I want to do that as a last resort (I haven't needed to do that sort of action before and a bit uncomfortable about what I could lose - most of my After Effects files are on an external hard drive). 

Most of my learning and troubleshooting has been through YouTube with the exception of the one time I came on here with another issue (which is something to do with the limited capabilities of my computer).

Anyway, the YouTube suggestions have not been successful.  Any solutions?  Many thanks!

[Bani Verma · Accepted solution]

Moving to Creative Cloud Download & Install​

Hi Congo39,

For details on how to resolve Error Code 146 see Resolve Error Code 146 encountered while installing Creative Cloud desktop apps... .

You are welcome to update this discussion if you have any questions regarding the steps listed in the document.