"initiating installation" bar finishes then nothing else while installing Cs6

[davidp69995599]

I'm trying to install Photoshop CS6 on my laptop and it says "initiating installation" and the bar goes all the way to the right, then everything just disappears.  Nothing else happens. I've repeated several times. Windows 7.

[Govardhan.V · Accepted solution]

Launch Task Manager , click on Processes tab and then make sure to tick the box- " Show Processes from all users" .

End all Adobe related processes from Task Manager,

Navigate to C:>Program Files(x86)>Common Files>Adobe.

Open Adobe folder and delete Adobe Application Manager and OOBE folders.

Use the below link and download Adobe Application manager and install the same.

Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You

Once the installation process is completed, look for Adobe Application Manager shortcut on Desktop and double click on it , it will start update process.

Once it is updated, try to install CS 6 application.

Also better to disable Antivirus and Firewall temporarily during installation process if possible.

[Govardhan.V]

If the Adobe Application manager is not present under Common Files>Adobe, still install and update it and try to install CS 6.

[davidp69995599]

It worked!  Thanks!

[Govardhan.V]

You are most welcome

[davidp69995599]

This is the fastest technical service I've ever recieved and you'll have to agree it was pretty technical!